Starter
For one live agent and a focused first workflow.
$99/ month
Start 14-day trial- 1 published agent
- 500 voice minutes each month
- 1 connected Twilio number
- 1 connected app
- 200 MB knowledge storage
- 3 team seats
- Embeddable voice + chat web widget
Pricing
Same product. You pay for capacity.
Builder, knowledge, testing, inbox and the web widget are on every paid plan. Plans differ by agents, minutes, connected apps and seats.
- 14-day trial, no card
- 100 voice minutes
- 1 connected app
- 50 MB of knowledge
Monthly plans
Growth
RecommendedFor teams running several agents and connected workflows.
$299/ month
Start 14-day trial- 5 published agents
- 2,000 voice minutes each month
- 5 connected Twilio numbers
- 10 connected apps
- 2 GB knowledge storage
- 10 team seats
- Embeddable voice + chat web widget
Scale
For higher-volume workspaces that need room to grow.
$799/ month
Start 14-day trial- Unlimited published agents
- 10,000 voice minutes each month
- 25 connected Twilio numbers
- Unlimited connected apps
- 20 GB knowledge storage
- Unlimited team seats
- Embeddable voice + chat web widget
Monthly platform fees in USD. Twilio numbers and telephony usage are not included.
Bring your own Twilio
hiify.ai does not include or resell phone numbers. Connect a Twilio account, then sync and assign an incoming number you own. Number rental and call charges remain in your Twilio account.
What setup requires
Copy the Account SID and Auth Token from Twilio Console into hiify.ai. Twilio trial accounts must also have a trial number and use a verified caller ID for test calls.
At a glance
The limits, side by side
These values come directly from the limits enforced by the product. Phone capacity means how many of your Twilio numbers can be connected, not numbers supplied by hiify.ai.
| Limit | Starter | Growth | Scale |
|---|---|---|---|
| Monthly platform price | $99 | $299 | $799 |
| Published agents | 1 | 5 | Unlimited |
| Voice minutes / month | 500 | 2,000 | 10,000 |
| Twilio numbers connectedBring your own | 1 | 5 | 25 |
| Connected apps | 1 | 10 | Unlimited |
| Knowledge storage | 200 MB | 2 GB | 20 GB |
| Team seats | 3 | 10 | Unlimited |
| Voice + chat web widget | Included | Included | Included |
| WhatsApp + Messenger channelsBring your own number / Page | — | Included | Included |
When the monthly voice allowance is exhausted, new voice sessions cannot start until the allowance resets or the workspace moves to a plan with more minutes.
Pricing FAQ
Before you choose a plan
The platform fee and Twilio spend are separate. Here is what the trial, limits, and phone setup mean in practice.
Build the workflow before you buy
Use the 14-day trial to create an agent, add knowledge, test the widget, and connect your Twilio number when you are ready.